Wayfinding

What Has Changed?

Updates to the FieldHouse
 
  • New clubs
  • New restaurants
  • New Box Office locations
Removing Confusion
 
  • Garage elevator to 3, end up on 4 in the FieldHouse, go down 1 floor to get to 3?
  • No lower level missing sections: 102, 105, 112, 115, 119, 122, 129, 132
Time for a Reset
 
  • Intuitive, bold, clear & streamlined design for guests
  • Aligns with industry standards
Timing of Arrival
  • The Atrium, Member’s Lounge, Fahrenheit by Chef Rocco Whalen and Suites will open 2 hours prior to the event start time.
  • The East Garage will begin accepting Flash Seats Parking Passes prior to each event as follows:
    • Monday - Friday: 3 1/2 Hours
    • Saturday - Sunday: 3 Hours
Level Naming

New Level Naming

Levels are now More Descriptive
 
  • Street Level vs. Level 3 or Main Concourse
  • New level names provide a clear distinction between floors and convey what portals/destinations are on each level.
  • Each level has distinct Portal numbers associated with it:
    • 1-30 Street Level
    • 40-49 Club Level
    • 50-81 Loudville
Portal System

***Please note that ticket templates are subject to change.

Portal System

  • Provides quicker read at each entrance to the seating bowl to reduce congestion
  • Provides a unique number for each entrance to the seating bowl
  • Guides guest to closest entry to seat
  • Distinct number ranges for each level
Number System

New Numbering System

  • Re-numbering of sections to count clockwise and align with industry standards
  • Re-numbering of seats within each row to correspond with clockwise section numbering
  • Separating baseline lower bowl seating sections to create more clarity for guests and allow more Row 1 opportunities
    • Section 101: R1 → R 16
    • Section M101 R1 → R 14
Seating Chart

Cavaliers Seating Chart

 
Seating Chart

Monsters Seating Chart