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Health & Safety Protocols

As we return to enjoying live entertainment, protecting the health and safety of all our guests, staff members and performers remains a top priority.

View Health & Safety Protocols

SeatGeek Box Office Hours

Beginning Monday, September 9th, 2024, the Box Office will be open on weekday event days from 11:00 AM to 5:00 PM and will reopen when the Atrium opens for the event. On weekends, the Box Office will open concurrently with the Atrium.

The Box Office is located near the Cleveland-Cliffs entrances (Huron Rd. and East 6th St.). Guests will need to enter the FieldHouse through the Cavs Center Court entrance, located on East 6th St. adjacent to the Cleveland-Cliffs entrance.

How can I purchase tickets for an event?

Find Tickets Online

How can I purchase Accessible Seating for an event?

  • Accessible Seating can be purchased through all available outlets, including online, and the SeatGeek Box Office.

Have a question?

Call the Rocket Mortgage FieldHouse Event Information line at 216-420-2200.

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